Logged in and started playing a game that really (actually!) was on the way to a big win. Then the game immediately closes, they log me out of the casino, and I can't log in again. Tried clearing cookies, tried incognito mode, tried different device - several times. (Btw, this has never helped anywhere). Still couldn't log in though. Have had 5 chat conversations with their "customer service" but they insist everything looks right on their end so they do nothing. They refuse to refund my deposit. It cannot be called anything other than theft.(After I informed Kaboo about this review, they fixed the problem)
4055 people found this review useful
The daily missions are a nice touch. Even if I only play for 10 minutes, I can earn a little extra. Small perks make a big difference!
6923 people found this review useful
I won a little over $300 on one spin, redeemed $295 on 6/30/2025 at 3:12 am. Today it's been over 15 business days and I keep getting the same message as everyone else here has apparently been getting.What I want to know is, how can you say that according to your Terms and Rules, etc. redemptions MAY take UP TO 14 BUSINESS DAYS, yet, most of the people on HERE have been waiting for way longer than that! As per your own T&C, YOU ARE IN VIOLATION! I really like TMF, but if they can't uphold their own T&C with regard to their redemption practices they are obviously not acting in good faith and cannot be trusted.I was REALLY counting on that $ and cannot afford to wait MONTHS for it to be deposited into my acct.PLEASE fix whatever it is or hire more ppl to handle your "supposed" backlog, as this failure to redeem our money in a timely and reasonable fashion is definitely not the honorable way to treat your customers. Are you familiar with the adage "the customer is always right"? We are right and should not be subjected to such disrespectful and discounted behavior by a (once) reputable business.The "cookie cutter" responses you continually respond with are insulting. We, your CUSTOMERS, your bread and butter, deserve our redemptions within the time frame stated in your own T&C and are not placated by your "spin doctors" useless, condescending rhetoric. DO BETTER!UPDATE!!!On Aug 4 my redemption was finally completed. I did pester the hell out of them once daily for the last week or so. Was thrilled to finally see the deposit! All I can say is keep on it, they will get your money to you!Have since updated my review to 4 stars. Had this unfortunate delay not occurred, they would have gotten 5 stars. Keep the faith, people!!!Thank you, TMF!
1832 people found this review useful
What can I say? It's everything I expected it to be. Staff is friendly and prompt with their responses to my emails or online chat. The pay outs are real and very quick! Couldn't ask for a better online casino!!
7579 people found this review useful
Bitspin365 is an engaging platform with a wide variety of slots. Customer service is great.
3928 people found this review useful
variety of slots, very fun
6244 people found this review useful
Good casino nice games
3530 people found this review useful