I give this site a 5 because it’s not their fault I don’t cash out when I’m up and I have been up a lot also from customer service to host A+ and the free chips after any deposit is unlike any other , I have played on many and Lucky Red is by far the best I’ve seen !

Nothing but good things to say. Slots are fun and fair. Customer service is exceptional

Really Fun and legit. Redeem hours could use help but overall no complaints

I really love this casino. Loads of different games and customer service is great.

I have always sung the praises of this casino, and will continue to do so because they have one of nicest customer services teams of any organization I have ever encountered. THEY ROCK! This customer service team is fast, personable, relatable, efficient and seem to be good people all the way around. Heck, even in every instance where I have reached out to them for a request and was denied, they are always pleasant and NEVER message me with one of those HORRIBLE pre-written "It breaks my heart blah blah blah..." or "It just saddens me yadda yadda yadda..." like many other casinos. Or worse yet, they never deny you of your request AND THEN retort with "If you make a deposit of yackity schmackity lackity..." like the majority of their competitors. They simply make the gaming experience better, which puts this casino above the rest.WITH. THAT. SAID ...... someone needs to pull Victoria aside and have a little chit chat with her about where she works and how she needs to get on board with the rest of the employees. I'm not going to let the few interactions I have had with her yesterday spoil my view about this casino, thus the reason I still gave this casino five star, but seriously- one bad apple spoils the barrel. Perhaps she could shadow one of her colleagues like Hannah (a.k.a BESTIE), Michael, Benjamin, Alice, Adam, Antony, Ario, Samuel or anyone else who is a rockstar in their customer service department. And if that doesn't help to improve Victoria's skill, perhaps she should be promoted back to customer.