Leaving feedback for recent customer support experience. Very fast to respond and provided actual support and resolution. I trust their support to be responsive and I definelty felt like I was treated as a valued customer, even though I had just signed up. The Casino customer base can probably be difficult customers I would imagine. They were hardly on the defensive side, I felt very respected and heard. Good experience thanks.

Super casino like to play

I would rreally like to thank Sabrina and her support staff you helped me very much. I'm truly impressed with my service and im not great with these new phones so you really helped thank you and your staff that made this possible

I'm registered on the OASIS-Spielsperre register in Germany. It's a national register for banned/blocked players with addiction or simply to self exclude from online casinos.Betibet still provided me with a platform to gamble on and they by passed the regulations set out by the OASIS-Spielsperre. I recently learned that Betibet doesn't have a valid license to accept players from Germany however they will continue to accept players from Germany illegally and in doing so they are accepting the most vulnerable of players ( addicts ). I believe this a huge security concern and pathes a greater way for an addict to further destroy his/her life. Casinos like Betibet don't have your safety at interest. By German law they have committed a crime under paragraph 284 Stgb. Furthermore any sales made between buyer and seller are made void. Meaning I should get a refund of all deposits minus withdrawals. They may or may not have a Curaçao Gaming license however this is not valid in Germany. As you do not wish to comply with the OASIS-Spielsperre self exclusion register you are effectively showing a huge lack in player protection and adding fuel to the fire. Not to mention you are manipulating players to leave a positive review in return for 20 free spins which will get them nothing anyway in the hope they don't go back and remove their 5 star review. An illegal casino that manipulates and blackmails their customers. I have proof via emails if anyone wants to see them.