This is the first time I've used to casino guru for disputes and reviews. I was advised by a friend both of us were skeptical but I was so wrong. My dispute took a while and when the casino said that they did not agree with the decision not to pay I lost all hope I thought well atleast I gave it a go. When all hope is lost I receive an email from the casino. Their decision changed and they have agreed to fix it. For anyone that feels like they haven't done anything wrong. I stronger recommend going through casino for disputes. Because they will try their best to give you the best outcome. I was grateful already when I had though this was going to be unsuccessful but it didn't. Shoutout to Adam.mclean the case manager assigned to my dispute love your work mate

My withdrawal request not opening any mail from your dear friends please help me

High 5 made it right almost immediately I couldn’t ask for a better resolution Update: I have raved about this platform for years. And they have always Been good to me until this weekend. I’ve won a significant amount of money, and attempted to redeem, and nothing. And nothing but the run around and not a single person caring enough to even check in on it. It’s absolutely ridiculous. I hope they make it right today but if not I’ll be changing this rating to a 1 because I can’t believe this platform is doing this. I’ve been playing on this platform for more than 3 years. I absolutely love the set up on their app, it’s so easy to use! They have phenomenal customer service and redemption is usually extremely quick! I’ve never had a single problem with them and they’ve been very good to me. They also have a sister company now called Lucky Bit Casino and it’s just like this one but uses crypto. You should give both of them a try! Currently I’m waiting on three redemptions but I anticipate they will be approved today, I’ll update when they are! Please if you’re looking for a trustworthy company , you found it in them!

Responded to my query and complaint very quickly and I am most grateful with this support.